Legal

Acceptable Use Policy

Last updated: February 11, 2026

1. Purpose

This Acceptable Use Policy (“AUP”) outlines the rules and guidelines for using CareConfirm. By using our Service, you agree to comply with this policy. Violations may result in suspension or termination of your account.

2. Permitted Use

CareConfirm is designed for legitimate business scheduling purposes. You may use the Service to:

Create and manage appointment-based services for your business
Share your public booking page with clients and customers
Manage client appointments and scheduling
Send appointment reminders and confirmations to your clients
Track business analytics and appointment history
Collaborate with team members (when available)

3. Prohibited Activities

You must not use CareConfirm to:

Illegal Activities

Conduct any activity that violates applicable laws or regulations
Facilitate illegal transactions or services
Engage in fraud, money laundering, or other financial crimes
Violate intellectual property rights of others

Harmful Content

Upload or distribute malware, viruses, or malicious code
Post content that is defamatory, obscene, or threatening
Share content that promotes violence, discrimination, or hatred
Distribute spam or unsolicited commercial communications

System Abuse

Attempt to gain unauthorized access to the Service or other accounts
Interfere with or disrupt the Service infrastructure
Use automated tools to scrape, crawl, or extract data
Circumvent rate limits, security measures, or access controls
Reverse engineer, decompile, or disassemble any part of the Service

Misuse of Features

Create fake or misleading business profiles
Impersonate another person, business, or entity
Use the booking system for purposes other than legitimate scheduling
Abuse the notification system to harass or spam clients
Create multiple accounts to circumvent restrictions

4. Data Responsibilities

As a business owner using CareConfirm, you are responsible for:

Ensuring you have proper consent to collect and store client data
Complying with applicable data protection laws (GDPR, CCPA, etc.)
Using client contact information only for legitimate appointment-related communications
Not sharing or selling client data obtained through the Service
Promptly responding to client data access or deletion requests

5. Resource Usage

To ensure fair access for all users, you agree to use the Service's resources responsibly:

Do not create an excessive number of services or appointments designed to stress-test the system
Do not make excessive API calls that could degrade performance for other users
Report any bugs or vulnerabilities responsibly rather than exploiting them

6. Enforcement

We reserve the right to investigate and take appropriate action against violations of this policy, including:

Warning

First-time or minor violations may result in a written warning

Suspension

Repeated or serious violations may result in temporary account suspension

Termination

Severe or persistent violations will result in permanent account termination

7. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it to us immediately. We take all reports seriously and will investigate promptly.

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated through the Service or via email. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.